Success Stories :  Orthopedics
 

Western Orthopedics and Sports Medicine in Grand Junction, knew that the days when efficiency didn’t matter no longer existed ....

Each and every day, office managers and physicians are faced with the challenge of lowering costs by improving processes and finding faster, easier ways for the office staff to become more efficient. And, because they need to see an immediate return on investment, they need their new system to be priced affordably.

Solution....
Delivering the best patient care has never been
tougher. Patients have become more knowledgeable, expecting practices to have all the latest information and technology. Additionally, malpractice insurance costs are up, and reimbursements are down. These are just some of the reasons why Western Orthopedic chose MicroMD from CareTEC to help them operate more efficiently and cost-effectively than ever. The system’s automated workflow means no more printed schedules, charge slips, or pink phone message slips. Payment posting is handled automatically. Their billing is complete and accurate. They now have the best of both worlds: happy patients and rising profits.

“Although we have only been using MicroMD since August of 2005, we have already seen great improvement in our productivity and correspondingly to our income. The system has proven to be easy for our staff to use, and offers real flexibility in its ability to integrate with complementary systems like JulySoft’s automated appointment system. We can now grow as needed to meet our goals. We are very pleased with our selection of MicroMD, and are happy with the savings we’ve seen so far.”
     Donna Cunningham - Practice Manager

Practice: Western Orthopedic & Sports Medicine
Size of Practice: 7 Physicians - 4 PA’s
Practice Overview: Western Orthopedics of Grand Junction provides state-of-the-art orthopedic services to Grand Junction, Colorado and the surrounding region. Western Orthopedic is affiliated with St Mary’s and Community hospitals.

 

Benefits....

Greatly improved reporting has allowed us to track and verify that we are being paid correctly for our efforts. Something we could not do with our previous system.

Quality support allowed us to implement the system in a very short period of time.

Real-time eligibility and claim status tracking are built in to MicroMD with our clearinghouse.

We have experienced far fewer claims rejection and re-billing. MicroMD has allowed us to get control or our insurance aging as never before.

Patient-friendly statements printed right from the system greatly reduce the time spent answering billing questions by phone.

Better patient service with wait-list functionality and great recall system.

MicroMD’s ease-of-use has significantly reduced training time for new employees.





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