Colorado Springs Family Practice (CSFP) found their practice management system frustrating due to inadequate and time consuming reporting, and inflexible user interface....

Upgrading was not an option. Looking to the future they wanted a Windows-based practice management software that was stable, had dynamic user-friendly scheduling and billing, with robust on-the-fly reporting that would allow them to grow. A developer that was responsive to their needs was an important consideration as was their long standing relationship with CareTEC for support. MicroMD met all those needs and more.

 

Solution....
Colorado Springs Family Practice went with the Windows-based MicroMD from CareTEC. They were immediately able to streamline appointments, improve billing, and most importantly to them, generate meaningful reports. Employees found it easy to learn and very user-friendly.

Practice: Colorado Springs Family Practice
Type of Practice: General Family Practice
Size of Practice: 4 Physicians
Providers:
     Gary Klein, MD
     Kurt W. Lesh, MD
     C. David Bird, MD
     Vicki Schober, MD

Practice Overview:
CSFP was established in 1993 and provides a wide range of services to the Colorado Springs area. They are affiliated with Memorial Hospital, and the Penrose St Francis Hospital in Colorado Springs, CO.

Contact: Arlene Zimmerman, System Admin. Arlene has 19 years experience in the medical profession, 13 of which have been with Colorado Springs Family Practice. Prior to working for CSFP she worked in a Gastroenterology & Internal Medicine Practice and in an OB/Gyn clinic as a
Medical Assistant. Arlene is a member of AAPC and an officer of the Pikes Peak Chapter of AAPC.

Benefits....

MicroMD’s ease-of-use has significantly reduced training time for new employees.

Both the physicians and our accountant appreciate the custom reports that can quickly and easily be generated.

Switching from Medical Manager to MicroMD has allowed us to grow our practice while maintaining the same size billing staff.

The integration with our electronic medical records (EMR) has been seamless.

We have experienced far fewer claims rejection and re-billing. MicroMD has allowed us to get control or our insurance aging as never before.

Patient-friendly statements printed right from the system greatly reduce the time spent answering billing questions by phone.

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