Products: ReminderPro

MicroMD is fully integrated with ReminderPro, a friendly, interactive patient calling system that delivers doctor-to-patient communication through telephone and email messages automatically.

Enhance patient care, reduce appointment no-shows, and increase productivity.

Voice recognition - In addition to pressing the touch-tone options on their phone, people can
speak their choices (for example, "To confirm your appointment, press or say 3." Powerful Message Maker - Lets you build customized data-driven messages that can also include additional information such as directions to your office, new products or services offered, special instructions, or any important information you wish to include.

Customized touch-tone response options provide detailed reports and telephone survey capability - ReminderPro Select & Enterprise let you assign up to 10 different touch-tone response options for each message. "Status" option allows you to assign the description of your choice to any touch-tone response for custom Call Results reporting. "Jump" option allows people to use their touch-tone phone to access only the additional information they need, Both of these touch-tone response options give you the capability to create message "trees" and conduct telephone surveys automatically.

Completely automatable operations - ReminderPro Select & Enterprise include options for
automatic daily data import, automatic generation and activation of daily call sessions with
customized calling times for each day, and automatic daily delivery of email messages.

Complete call session archive - Call session reports are archived and can be printed for any date range.

Completely automatable operations - ReminderPro Select & Enterprise include options for automatic daily data import, automatic generation and activation of daily call sessions with customized calling times for each day, and automatic daily delivery of email messages.

Advanced System Security - System Security options allow you to restrict or limit access to ReminderPro, helping prevent unauthorized setup changes and assisting with HIPAA compliance.

Industry standard technologies provide unparalleled compatibility and call-handling - The finest hardware available (such as Intel® voice hardware), coupled with Microsoft's TAPI standard, ensures exceptional accuracy in message delivery, excellent voice quality and future compatibility. Handles virtually any type of telephone response - fax machines, operator messages, answering machines, and more.

Enhanced name pronunciation options - Record names in your own voice, use "you" for unrecorded names, access the prerecorded library of over 38,000 names, or allow the built-in textto- speech option to pronounce names automatically.

Detailed family messages - Combines duplicate calls to a single household into one call and includes appointment details for each person.

Unlimited language/dialect capabilities - All messages, greetings, and phrases can be recorded in as many languages (or dialects) as you require. Perfect for matching demographics with messages.

Works with standard phone systems, no separate phone required - Connect to ReminderPro easily from your existing telephone to record, play back, or change greetings, names, and message elements. ReminderPro Enterprise provides a single low-cost solution for multiple locations - Purchase of low-cost Multi-Site Utility for each additional location provides remote access to incoming messages as well as automated reporting to each location via fax or email.